Recent Posts

Flames or Soot?

7/17/2019 (Permalink)

SERVPRO® of Rockville/Olney was recently called in to clean up a fire damaged building/home. Restoring a home after fire damage is a difficult and emotional process. Not only are we here to be there for your property but for your family as well.

Flames can cause the most visible damage to your property but the most damage comes from the smoke and soot. Soot is a coating of fine, black dust created when substances are burned. Inhaling soot can cause severe health issues. It is important to our team that we get rid of all the after-effects of the fire including damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Before restoration begins, SERVPRO of Rockville/Olney will test the soot to determine which type of smoke damage occurred. The cleaning procedures will be based on which type of smoke damage there is. Below are the different types of smoke:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire.

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Call SERVPRO® of Rockville/Olney when you are in need of cleaning after fire strikes. We know it is hard seeing your home in flames and we are here to restore it the best we can.

Summer Storm Planning

7/10/2019 (Permalink)

SERVPRO® of Rockville/ Olney wants you to be ready for summer storms. While we hope that summer just consists of vacations and sunny days that is not always the case. A summer storm happens quite often in Maryland. There are many possibilities of damage from summer storms whether that is…wind, heavy rain, and lightning. Wind causes constructional damage to your home, heavy rain can lead to flooding and if lightning strikes on your home or business it is at risk of a fire.  

If you know a storm is coming, take these initiatives to ensure safety. Think ahead!

  • Secure outdoor objects that could blow away or cause damage.
  • Shutter windows and secure outside doors.
  • Unplug any electronic equipment.

During the storm, remain calm and be aware.

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with cords.
  • Stay away from windows and doors.

After the Storm, BE SAFE! It may not be storming anymore but the damage can still affect you.

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and report them immediately to 911.

If you are caught off guard to a dangerous storm during the night, don’t stress we are a 24 Hour Emergency Service and we will make your home look “Like it never even happened”. Our team is specially trained to deal with the mess of a storm. Let us be the experts that you need in your time of crisis.

Stay Safe This Fourth of July

7/1/2019 (Permalink)

Summer is traditionally known for fireworks, barbeques, and picnics with loved ones.

While putting on a firework show at your own home may seem fun, there are many risks. If lighting fireworks are not legal in your residential area there could be a large fine. As well as a fine, keep in mind the potential dangers that could occur. Fireworks can result in severe burns, blindness, and scars. Kids should not be near or handling the firecrackers or rockets. Supervise children around fireworks at all times. To avoid the dangers of fireworks, enjoy a public firework display put on by professionals.

If you choose to give your children sparklers never leave children unattended with sparklers. It is possible to get burned by the tip of the sparkler. Make sure your children do not point the sparklers towards themselves or others. Keep a bucket of water near for when your child is finished with the sparkler to ensure that the sparkler is no longer lit.

Not only should you be cautious of your children with fireworks and sparklers but your pets too! Leave your pets inside your home so there are no risks. Loud fireworks and unfamiliar places can be scary to your pet which can lead to your pet running away.

Remember these tips while grilling:

  • Do not wear loose clothing while cooking at a barbeque.
  • Never grill in an enclosed area, as carbon monoxide could be produced.
  • Use caution when using lighter fluid on a barbeque. Do not add fluid to an already lit fire, as the flame can flashback into the container and explode.
  • Make sure children are away from the grill.

Have fun this summer and stay safe!

What is a flood cut?

2/8/2018 (Permalink)

What is a flood cut?  Removing the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

·         If we detect there is wet insulation

·         The water is contaminated from the sewage or other storm  related contaminates

·         If any microbial growth is detected

After the lower wall portions are removed, any studs or framing are thoroughly cleaned and disinfected. Once the walls are completely dried out new insulations can easily be installed and the finalization of the build back can continue. 

Some of our steps:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

SERVPRO of Rockville-Olney 301-340-1313...Here to help!

Kitchen Fire Tips

12/14/2017 (Permalink)

Did you know...

A majority of fires that take place in homes begin in the kitchen.

The holiday season is approaching, which means that many of us will be spending a lot more time in the kitchen. This also means that, with every pumpkin pie and each batch of Christmas cookies you make, there is a greater risk of a fire emergency. 

Aside from calling 9-1-1, which should be one of your first moves, here are some quick tips for dealing with a fire emergency in your kitchen.

  1. Always watch your cooking; don't leave anything unattended
  2. Set a timer so that you don't accidentally burn something or forget that an appliance is being used
  3. If something on the stove catches on fire and it is small, cover it with a lid and turn off the burner
  4. Keep a fire extinguisher in the kitchen near your cooking area where it is easily accessible
  5. Add baking soda to a grease fire, not water
  6. Clean your appliances regularly so that grease does not accumulate and start a fire
  7. Clean and dust around and behind appliances, as dust accumulation can cause fires if it is close to electrical wiring
  8. Keep flammable objects away from cooking appliances, especially those things like tea towels and potholders 
  9. Install a smoke alarm in your kitchen
  10. Test your smoke alarms and make sure they will work when you most need them!

Keep these quick tips in mind, and prevent a major fire damage emergency from taking place in your home this season!

Preparing for Winter Weather

12/14/2017 (Permalink)

Winter weather is coming...are you prepared for anything?

Most of us would probably rather hibernate for the winter than deal with any of the home maintenance tasks that come along with owning property during the wintry months. 

We at SERVPRO of Rockville-Olney would like to remind you that your winter will be much better if you take steps now to prevent any winter weather-related disasters or accidents happening in your home!

Here are some helpful tips for winter preparedness in the coming weeks...

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes that could freeze.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

Don't overlook these tips this year as you head into the winter months and holiday season. Keep your home safe and secure so that you can focus staying warm and cozy with your loved ones this winter! 

Biohazard Cleanup

12/1/2017 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences.  A failure to properly remove such substances can contribute to unhealthy and dangerous environments.  SERVPRO of Rockville-Olney has highly trained technicians that can safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

The decontamination process of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional.  SERVPRO  of Rockville-Olney can provide cleanup and recovery services for many biohazardous situations including but not limited to:  sewage backups, crime scene residues, suicide/death accidents, blood cleanup, hoarding scenes, and animal waste/remains.

Biohazard emergencies don't always happen during the regular work week.  That's why SERVPRO of Rockville-Olney is available 24 hours a day, 365 days a year for your call.  You can expect an immediate response time, day or night.

Getting Ready for Colder Temperatures

11/17/2017 (Permalink)

With winter approaching, there are several steps that can be taken to ensure your home is ready to withstand the cold temperatures.  Most steps that are taken are inexpensive, and take little time, but can help avoid property damage.  

Following are a few tips to consider before winter arrives:

1). Seal off drafty windows and patio doors with clear plastic.

2). Insulate the hot water lines around your hot water heater and turn down the temperature to the "warm" setting.

3). Replace your furnace filter.

4). Use a programmable thermostat to reduce heating costs when no one is at home.

5). Keep all vents and baseboard heaters clean.

6). Install foam insulators behind the face plates of light switches and electrical outlets.

7). Remove any window unit air conditioners.

8). Close off rooms that aren't used and shut the vents.

What is the IICRC?

11/17/2017 (Permalink)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is recognized internationally as a knowledgeable industry voice and resource.  It serves as an independent,  nonprofit standard-setting and certification body, to set and promote high standards of ethics; and to advance communication and technical proficiency within the inspection, cleaning and restoration service industries.

The IICRC offers certifications in several categories of Cleaning, Inspection and Restoration.  As well, there are Journeyman certifications available to those individuals advanced levels of recognition which are achieved by having several certifications in select categories and a minimum of three to five years of experience in the cleaning/restoration industry.

Here at SERVPRO of Rockville-Olney our technicians are IICRC certified and continue their education and certification throughout their employment.  As new certifications become available through the IICRC, steps are taken to ensure that our technicians are certified in the latest techniques and services.

Reasons for Professional Water Damage Restoration

11/14/2017 (Permalink)

Reasons for Professional Water Damage Restoration

When a flood or any other water events like supply line break or pipe break destroys your home, it's necessary for you to act quickly by getting professional flood restoration services. Cleaning up water damage involves more than just drying and wiping the residue away. Additionally, delaying makes the damage worse because the water will seep into the walls, furnishings, floors, and this may result in mildew and mold growth. Water mitigation can be devastating, but when one gets professional services, restoring the home becomes easier and you can put the traumatic event behind.

Water damage mitigation

Water/flood damage is the destructive process which occurs when water gets into a building. This can be caused by a pipe break, supply line break, or floods after it has rained heavily. Water in a home or water in a business can cause damage like oxidation of metal (rust), rotting wood, composite building materials delamination, and microbial growth. Immediately water seeps into the building materials, a chemical reaction begins to occur hence breaking down the strength of the material. In case water cleanup and drying aren't done immediately, the stability of the structure can be compromised. This makes the flooded home unsafe for human occupancy. Sometimes the effect just comes from a simple pipe break.

Restoration Solutions

The first step for handling flood damage when you have a flooded home is emergency mitigation. This involves locating the cause of the problem (be it a pipe leak or a supply line break) and eliminating the problem. The next step in managing water in home or water in business damage would be assessing the water damage and any dangers to humans. All these services are to be handled by licensed and trained water cleanup professionals. What follows is the drying and dehumidifying all the affected areas.

After the restoration company team assess the documents, equipment as well as other items to know if the contents can be restored or not. Mold mitigation services also come in handy as they help with getting rid of any microbial growth associated with a flooded home. Once the structure is safe for occupation, your family or employees can get back to their normal operations.

Reasons to get professional help

Rapid restoration

Tackling the task of restoring your flooded home or business after flood damage can be slow and exhausting. This increase the probability of further damage especially when the cause of the problem, like supply line break or pipe break, hasn't been addressed. By working with a reliable restoration company, water damage mitigation becomes manageable. The water cleanup and drying process is handled efficiently and quickly by flood damage professionals.

Preventing mold and mildew

In case you have experienced mildew or mold after water in home or water in business, you know how hard it is to get rid of the problem. Prompt water and flood damage restoration can reduce the chances of mold growth.

Insurance issues

When you have water or flood damage coverage in, the mitigation firm will assist you to deal with the needed procedures and forms. The restoration company helps its clients to document the losses they suffered so that they can get the proper settlement from the insurance company. With the water cleanup company, you will get a list of the needed repairs and proof of damages in case the insurance company decides to dispute the claim.

In case you have suffered water in home or water in business damage, consider contacting a restoration company immediately to prevent further damage. Although hiring experts will cost you to get restoration services, the expenses can't compare to the costs you'll incur if you do nothing or decide to handle the restoration all by yourself.