Recent Water Damage Posts

Snow Melt on Your Rockville-Olney-Silver Spring North Property

11/6/2019 (Permalink)

Snow-covered houses Keep these tips in mind as winter is quickly approaching!

As the temperatures are beginning to rapidly drop here in Montgomery County, Maryland, it’s safe to assume we can expect snowfall in a month or two. While a snow fall can be fascinating to watch and supports a wide variety of winter activities, such as sledding and skiing, it can also cause many home problems.

A buildup of snow can create massive drifts which gather and lean against the exterior walls of your property. As the temperatures begin to warm, the sun melts the snow, which can result in home flooding.

Below are a few consequences of snow melt/flooding:

  • Water damage
  • Warped/rotted wood and floorboards
  • Mold
  • Electrical damage

To avoid the potential problems snow can bring upon your property, keep the following tips in mind:

  • Shovel all snow away from the foundation of your home/office. Make sure all snow is away from ground level windows and doors to avoid seeping, etc.
  • Clear all drainage areas around your home/office
  • Make sure any garden beds are not creating dams the retain water (add extra soil if this is an issue)
  • Inspect your roof and eaves for ice and snow buildup. This is very important as melted snow can get under your shingles, causing damage inside your home. It can also result in giant icicles that can fall and break car windows, fall on people causing injury, etc.
  • Have your roof inspected before winter! Ice and snow weight on a roof can cause a roof to collapse. An over-stressed roof can begin to crack, then leak, then sag (or collapse). This weight can also pry open gutters.
  • Insulate and ventilate your attic

We at SERVPRO of Rockville-Olney wish you a safe winter! We want you to enjoy the snow, not to become a victim of it!

How to Conserve Water in Your Rockville or Olney Home

10/23/2019 (Permalink)

A yard sprinkler Place your yard sprinkler strategically so that it only waters what's needed to be watered. Your plants need water, not your driveway or sidewalk.

At SERVPRO of Rockville-Olney, we see a lot of aftermath from home flooding, which means a lot of wasted water. Excessive amounts of water leaking, bursting, or draining cause these floods. Our website mentions all the details on how we clean up and restore the flooded areas.

In this blog, we will talk about the opposite, water conservation. We hope to provide you with useful tips you can follow to save on your water bill and to our natural resources alike.

Try the following suggestions below. You can see if your monthly water bill decreases by doing so.

  • Check your toilet for leaks (the old food coloring trick is a sure way to discover any)
  • Check for leaks in pipes and faucets too
  • Do not leave you water running the entire time you brush your teeth, shaving or showering
  • Purchase water-saving appliances (a shower head is probably the cheapest and will save you)
  • Wait until you have enough clothes for a full load to do laundry
  • Position your lawn sprinkler in the most efficient way possible. Often times, sprinkler water ends up watering the road or sidewalks
  • Plant drought-resistant plants and trees
  • Use a broom, instead of a hose, to remove dust and dirt from your sidewalks, etc.
  • Reuse water when possible. You can water your garden instead of allowing a lot of the water you’ve used to flow down the drain
  • Capture rainwater! Invest in a water drum to catch water from gutters and downspouts

Start helping the environment (and your wallet) today by conserving water in your Rockville, Olney or Derwood home or office today!

How to Salvage Pictures After a Flood

9/26/2019 (Permalink)

If you’ve experienced a flood in your home, chances are many of your belongings were damaged by the waters. Among your valuables, your photographs are most likely one of your most personal and cherished items.

Maybe it was a childhood image of a late grandparent from the 1930’s or your parent’s wedding photo. Maybe it was a favorite photo booth picture of you and your sibling or your son or daughter’s first grade school picture. Maybe the flood damaged entire photo albums, collections, and scrapbooks.

Whatever the loss, losing pictures to a flood can be one of the most devastating aspects. You feel powerless as these family heirlooms passed down for decades or a treasured image is seemingly damaged and potentially lost due to the waters of the flood.

Don’t stress too much! There may be hope!

There are plenty of tips on how to salvage your photos. Surprisingly, most can be cleaned and dried.

Follow the steps promptly to avoid damage. Please note, you should follow these steps within at most two days, or else they will begin to mold and stick together. Lastly, if the pictures are quite old, consult a professional photograph restorer, but in the meanwhile, have the wet images drying. 

  1. Gently remove the photographs from the water. If any pictures are stuck together, carefully separate. If they will not part easily, do not force a separation.
  2. Using cold, clean water, rinse each side of the picture. This way, any dirt will come off.
  3. On an indoor flat surface, lay down paper towels. Lay the photo, face-up, on the paper towel, and replace the paper towel (as it will get wet) with a dry one each hour, until completely dried.

If you want to want to put the drying process on hold, place the wet photos (after rinsing with cold, clean water) between sheets of wax paper before storing them in an airtight plastic bag in the freezer. 

We at SERVPRO of Rockville-Olney want your valuables to be restored to you at ease. If you are concerned about water damage in your home (walls, floors, etc.), we will restore your home to you at ease too. We are the water damage experts!

If you have any questions or needs, give us a call today at (301) 340-1313.

What's the Difference: black water vs. clean water vs. gray water

9/26/2019 (Permalink)

If you’re home floods, you’ll probably wonder how safe the water is to come in contact with.

Should you retrieve possessions from the puddles left behind? If you forgot to wear gloves and boots, will soap and water be enough to rid the germs from your hands?

Those are excellent questions.

First, you must identify the water source.

Clean water will not cause an immediate threat. It contains no contaminants and originates from toilet holding tanks, snow melt, rain, appliances such as a broken refrigerator, air conditioning units, etc.

Gray water contains chemical or biological contaminates, and therefore, may pose some health risk. It originates from washing machines, showers, sinks, aquariums, etc.

Black water causes an immediate threat due to the expected contaminants in it, including but not limited to, viruses, bacteria, and protozoan. This water originates from toilets and floodwaters. Often times, after a flood, water collect soils, sewage, etc. which contain harmful contaminants, which explains why it’s marked as black water. 

However, please note that as these waters sit, they can advance to a more serious level. For instance, after sitting for two days, clean water can turn into gray water. This is why water removal should be handled immediately.

Contact with contaminated water can cause vomiting, nausea, parasitic illness, and fever.

If you’re not sure of the source, contact a professional.                           

If you’re dealing with gray or black water, it’s very important to get help as soon as possible. Keep in mind that if it’s clean water, and it’s been sitting for over 48 hours, it should be treated as a gray water problem.

At SERVPRO of Rockville-Olney, we are water damage and biohazard experts. We will efficiently restore any water damage and carefully treat and disinfect your home, so you feel safe in it again.

Take a look at our website for more details: https://www.SERVPROrockvilleolney.com/sewage-cleanup

Does your Rockville, Olney, Sandy Spring, or Laytonsville home or office need restoration or cleanup?

Give us a call today at (301) 340-1313, and we will give you peace of mind!

How to Recover Items After Flooding

9/18/2019 (Permalink)

If you’ve ever experienced a house flooding, you might have lost a few items, or maybe you lost most of your possessions depending on the extent of the waters and how long you waited to dry your furnishings, accessories, and trinkets.

If you want to salvage your goods after experiencing a flooding, it’s essential you dry items within a 48 hour timeframe.

Below are a list of tips and suggestions on how to save your items:

  • Improve air circulation! Don’t contain the moisture. Instead, open windows and doors. If there are no windows or doors leading outside in the particular room, open closet and cabinet doors.
  • Turn on a fan! It can either be a ceiling fan, a floor fan, or both. However, please do not plug a fan into an outlet attached to a wall that is wet or has water behind it. That’s an easy way to get electrocuted.
  • Use a dehumidifier. These remove water vapor from the air. To be effective, it must be used in a contained area. Be sure to shut all doors and windows during use to prohibit more humidity from entering.
  • Use a sump pump. These remove water out of house or office through a hose or pipe. They’re useful when the floodwater level is more than a couple inches deep. (Check out our other blog to learn more about sump pumps: https://www.SERVPROrockvilleolney.com/blog/post/37474/water-damage-restoration/sump-pump-failure-in-your-montgomery-county-home).
  • Got soaked items? Quick! Take them out of your house. Allow them to try off in the sun. Keeping them indoors will ensure nothing ever dries up as their excessive moisture will travel to surrounding objects.
  • Try a wet-dry shop vacuum. Never use a regular vacuum cleaner. A shop vac is specifically made for wet conditions.

At SERVPRO of Rockville-Olney, we are water damage restoration experts. With the latest, state-of-the-art equipment, you can trust us to clean up and restore your property back to how it used to be!

You can review our water damage restoration process here:

https://www.SERVPROrockvilleolney.com/water-damage-restoration

Give us a call today at (301) 340-1313 if you have any questions about or needs for water damage restoration.

What is a flood cut?

2/8/2018 (Permalink)

What is a flood cut?  Removing the bottom 12-24 inches of drywall in a flood affected room. 

Examples of why we flood cut:

·         If we detect there is wet insulation

·         The water is contaminated from the sewage or other storm  related contaminates

·         If any microbial growth is detected

After the lower wall portions are removed, any studs or framing are thoroughly cleaned and disinfected. Once the walls are completely dried out new insulations can easily be installed and the finalization of the build back can continue. 

Some of our steps:

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

SERVPRO of Rockville-Olney 301-340-1313...Here to help!

Reasons for Professional Water Damage Restoration

11/14/2017 (Permalink)

Reasons for Professional Water Damage Restoration

When a flood or any other water events like supply line break or pipe break destroys your home, it's necessary for you to act quickly by getting professional flood restoration services. Cleaning up water damage involves more than just drying and wiping the residue away. Additionally, delaying makes the damage worse because the water will seep into the walls, furnishings, floors, and this may result in mildew and mold growth. Water mitigation can be devastating, but when one gets professional services, restoring the home becomes easier and you can put the traumatic event behind.

Water damage mitigation

Water/flood damage is the destructive process which occurs when water gets into a building. This can be caused by a pipe break, supply line break, or floods after it has rained heavily. Water in a home or water in a business can cause damage like oxidation of metal (rust), rotting wood, composite building materials delamination, and microbial growth. Immediately water seeps into the building materials, a chemical reaction begins to occur hence breaking down the strength of the material. In case water cleanup and drying aren't done immediately, the stability of the structure can be compromised. This makes the flooded home unsafe for human occupancy. Sometimes the effect just comes from a simple pipe break.

Restoration Solutions

The first step for handling flood damage when you have a flooded home is emergency mitigation. This involves locating the cause of the problem (be it a pipe leak or a supply line break) and eliminating the problem. The next step in managing water in home or water in business damage would be assessing the water damage and any dangers to humans. All these services are to be handled by licensed and trained water cleanup professionals. What follows is the drying and dehumidifying all the affected areas.

After the restoration company team assess the documents, equipment as well as other items to know if the contents can be restored or not. Mold mitigation services also come in handy as they help with getting rid of any microbial growth associated with a flooded home. Once the structure is safe for occupation, your family or employees can get back to their normal operations.

Reasons to get professional help

Rapid restoration

Tackling the task of restoring your flooded home or business after flood damage can be slow and exhausting. This increase the probability of further damage especially when the cause of the problem, like supply line break or pipe break, hasn't been addressed. By working with a reliable restoration company, water damage mitigation becomes manageable. The water cleanup and drying process is handled efficiently and quickly by flood damage professionals.

Preventing mold and mildew

In case you have experienced mildew or mold after water in home or water in business, you know how hard it is to get rid of the problem. Prompt water and flood damage restoration can reduce the chances of mold growth.

Insurance issues

When you have water or flood damage coverage in, the mitigation firm will assist you to deal with the needed procedures and forms. The restoration company helps its clients to document the losses they suffered so that they can get the proper settlement from the insurance company. With the water cleanup company, you will get a list of the needed repairs and proof of damages in case the insurance company decides to dispute the claim.

In case you have suffered water in home or water in business damage, consider contacting a restoration company immediately to prevent further damage. Although hiring experts will cost you to get restoration services, the expenses can't compare to the costs you'll incur if you do nothing or decide to handle the restoration all by yourself.

Fast And Timely Water Removal Can Reduce Damages in Your Rockville Home

11/14/2017 (Permalink)

Quick Water Removal Can Reduce Damages

SERVPRO is Faster To Any Size Disaster, and this quality provides many benefits for homeowners of waterlogged residences. When a pipe has burst apart, or a tub has overflowed, your home needs to have that excess water removed as quickly as possible.

Homes in Rockville that have excess water from disasters such as pipe failures and forgotten tubs dry out best when water removal services from SERVPRO are the first part of the entire process. Pumping out any water that is visible upon our arrival helps us gain a better visual so we can more easily assess the extent of the overall damage.

Larger amounts of porous materials require more aggressive drying methods than materials that are less porous. Our experience benefits homeowners in many different kinds of disasters that can damage a home by giving us insight into how best proceed in almost any type of situation imaginable, and overflowing toilets and tubs, exploding water heaters, burst pipes, and flooding from natural sources are only a few of those catastrophes.

Removing water starts the process, but then we need to move toward removing the moisture that has escaped into the air through evaporation. This moisture can find its way into every part of your home and create problems later unless it is captured and removed. Dehumidifiers, heaters, air movers, and even open windows can work wonders when used together. Moisture meters provide us with a beginning readings of areas in your home that are compared to later readings, showing us our progress in drying out your home.

When dry, remaining problems can still exist, such as unusual odors. This is because odors are caused by particles, that although tiny, produce smells when they have been disturbed. We can rectify this problem with odor control methods. Other problems that can remain behind include over-stretched carpeting, and we can fix that problem, also.

Because floors are always saturated in a situation where standing water exists, we take great care in ensuring that these surfaces are completely dry. This prevents warping of wooden floors and sub-flooring. Otherwise, walking in your home may soon become hazardous for your family and guests.

In situations that have left your home partially submerged, call us, SERVPRO of Rockville-Olney at 301-340-1313. We can begin water removal efforts so that your home is once again as it should be, perfectly dry. Accidents can occur at all hours of the day and night, and because of this, we are always available to take your call.

Sump Pump Failure in your Montgomery County Home

3/15/2017 (Permalink)

Sump Pump Failure

 A ‘sump pump’ is ‘a pump used to remove water that has accumulated in a water collecting sump basin, commonly found in the basement of homes’. For the most part, sump pumps are relatively ‘unnecessary’, but when an emergency arises, you’ll be grateful you had it. A sump pump can easily avoid the crisis of having a flooded basement by draining all excess water back outside. However, when it fails, it’ll cost you a basement and thousands of dollars in water damage.

 

How does a sump pump fail?

It’s Installed Incorrectly

Instructions administered by the manufacturer must be followed diligently in order for the sump pump to be installed properly. Another issue is the size of the sump pump; while a small one can work just as fine as its larger counterpart, you must install the right size in order for it to function properly.

 

There Was A Power Failure

This is the most common cause of a sump pump’s failure, which renders this devise useless. A backup generator is always a good investment to make.

 

Problems With The Switch

This is the most common mechanical problem: a stuck switch. Debris can jam it and render it useless, or the pump can shift and the float can get stuck. A little cleaning and some adjustments to the sump pump’s position can go a long way to prevent this.

 

The Discharge Lines Are Frozen Or Clogged

Debris can clog the discharge lines, cause flood water to retreat back into the basement (to prevent this, be sure to install a grate at the opening of your pipe, preventing debris and even small animals from entering).

Prevention of frozen pipes is practically impossible. However, you can install an additional discharge line that continues to perform the original discharge line’s purpose when it is ineffective.

 

 Age

Sump pumps can be worn down over time and cease to work after 7-10 years of use. It’s best to replace your sump pump every ten years.

 

 There Is No Air Relief Hole in Discharge Line

 

 Gravel or Dirt?

Gravel and dirt can interfere with your pump’s switch and float arm. If you are unsure about your pump’s installation, contact a professional.

 

Lack of Maintenance

Clean your sump pump occasionally to make sure that it’s operational.

 

You Might Have A Defective Product

It’s rare, but you could have had a defective sump pump. It’s best to test it upon installation to be assured that there are no defects.

 

Call us for help: SERVPRO of Rockville-Olney at 301-340-1313.

Faster to your Rockville-Olney Water Damage Event

11/11/2016 (Permalink)

Water damage caused by water heater leak.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Rockville-Olney provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Rockville-Olney arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 301-340-1313

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Rockville-Olney

SERVPRO of Rockville-Olney specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Certifications

  • OCT - Odor Control Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • AMRT - Applied Microbial Remediation Technician
  • HST - Health and safety Technician
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program