Recent Posts

Sump Pump Failure in your Montgomery County Home

3/15/2017 (Permalink)

Sump Pump Failure

 A ‘sump pump’ is ‘a pump used to remove water that has accumulated in a water collecting sump basin, commonly found in the basement of homes’. For the most part, sump pumps are relatively ‘unnecessary’, but when an emergency arises, you’ll be grateful you had it. A sump pump can easily avoid the crisis of having a flooded basement by draining all excess water back outside. However, when it fails, it’ll cost you a basement and thousands of dollars in water damage.

 

How does a sump pump fail?

It’s Installed Incorrectly

Instructions administered by the manufacturer must be followed diligently in order for the sump pump to be installed properly. Another issue is the size of the sump pump; while a small one can work just as fine as its larger counterpart, you must install the right size in order for it to function properly.

 

There Was A Power Failure

This is the most common cause of a sump pump’s failure, which renders this devise useless. A backup generator is always a good investment to make.

 

Problems With The Switch

This is the most common mechanical problem: a stuck switch. Debris can jam it and render it useless, or the pump can shift and the float can get stuck. A little cleaning and some adjustments to the sump pump’s position can go a long way to prevent this.

 

The Discharge Lines Are Frozen Or Clogged

Debris can clog the discharge lines, cause flood water to retreat back into the basement (to prevent this, be sure to install a grate at the opening of your pipe, preventing debris and even small animals from entering).

Prevention of frozen pipes is practically impossible. However, you can install an additional discharge line that continues to perform the original discharge line’s purpose when it is ineffective.

 

 Age

Sump pumps can be worn down over time and cease to work after 7-10 years of use. It’s best to replace your sump pump every ten years.

 

 There Is No Air Relief Hole in Discharge Line

 

 Gravel or Dirt?

Gravel and dirt can interfere with your pump’s switch and float arm. If you are unsure about your pump’s installation, contact a professional.

 

Lack of Maintenance

Clean your sump pump occasionally to make sure that it’s operational.

 

You Might Have A Defective Product

It’s rare, but you could have had a defective sump pump. It’s best to test it upon installation to be assured that there are no defects.

 

Call us for help: SERVPRO of Rockville-Olney at 301-340-1313.

SERVPRO Tip: Call US for All Mold Remediation Treatments

3/15/2017 (Permalink)

Mold Remediation SERVPRO Tip:  Call US for All Mold Remediation Treatments SERVPRO Recommends Professional Clean Up of a Mold Infestation in Rockville-Olney

Mold can seem almost benign due to its slow rate of visible damage and sluggish spreading but make no mistake; it can pose a health hazard to you once it has taken hold. SERVPRO technicians take entire courses on mold safety. There are many species of fungi that can create widely varied situations and problems depending on a high number of factors. If you have uncovered mold in your home, protecting your health and safety becomes a concern, and should top your list of priorities. Here are some safety tips to keep in mind as you live and work in your home during the remediation service. SERVPRO stance is that mold does cause health effects, we do not diagnose, but we do remediate.

You May Want to Wear a Mask
Rockville mold damage has a potential to cause respiratory health issues, in particular for individuals with weakened immune systems or asthma. SERVPRO technicians have access to industrial-grade protective masks and even suits when needed, and you should, at the very least, try to protect your mouth and sinuses with a mask when working near mold damage. For those with asthma or respiratory issues, the urgency of this precaution is even higher. We firmly recommend that you do not grapple with this problem. Our main advice is to call us to tackle your mold problem. Be safe, not sorry.
 
Hands Off
Some types of mold can produce toxic or infectious byproducts, making the act of touching mold with your bare hands potentially dangerous. In general, you should never touch visible mold growth, as doing so can not only hurt you but also spread the mold to other surfaces. If you touch mold by accident, be sure to wash your hands thoroughly before touching other surfaces.
 
Be Mindful of Other Dangers
Many mold damage cases come with additional problems, whether you are aware of them or not. That patch of mold could be the result of a five-year-old water pipe leak, and in addition to allowing mold growth, it may have already long weakened the surrounding structure. Being aware of structural issues and other types of damage could save you money while protecting your home investment.
 
SERVPRO of Rockville-Olney is ready 24/7 to respond to local disasters and home damages. Just give us a call at (301) 340-1313.

Dealing With Severe Mold Damage After 48 Hours

3/15/2017 (Permalink)

When it comes to residential water damage, there is a clear deadline which all technicians must follow. The forty-eight-hour window is crucial for repairs. Up until this point, almost all flood affected materials can be dried and restored to their original condition.

After this point, repairs are still possible, but they are tough, and the outcome is not certain. Part of the reason for this is because two days is all that’s needed for flooding to turn into mold in Rockville homes. At SERVPRO, we are trained to handle these severe cases and can use a variety of strategies to neutralize mold spores and prevent them from spreading. Keep reading to find out what happens to household materials after the window has passed and mold is developing.

Carpeting
Heavily affected areas of carpet are heard to clean. Usually, it is more economical to remove them and find a replacement. We can help you to do this, as we have a wealth of industry contacts. Unless you would prefer to arrange your own replacement, our technicians are happy to source and install new carpeting. Replacement flooring is installed only after the subflooring is completely dry. It requires the use of high-powered fans, air movers, and dehumidifiers to draw water vapor out of materials. Concrete and cinder block surfaces respond very well to dehumidification and water extraction using motorized pumps.

Wallboard
Wallboard which is not dry within 48 hours (after the initial incident) requires removal. However, it is rare for the whole wall to need disposal. The SERVPRO technicians measure twelve inches above the water line and take away all material beneath this boundary. It leaves a hole which is helpful for drying. Fans are either pointed up into the cavity or placed inside it to deal with wet conditions between the boards. New wallboard only gets installed once the restoration experts have tested the moisture levels and found them to be safe and suitable.

SERVPRO of Rockville-Olney specializes in fast, effective mold damage repairs. Our remediation strategies are designed to protect your home from further damage and mold breakouts. Call us 24/7 on (301) 340-1313 for a professional restoration service.

Water Removal In Your Rockville-Olney Office Building

3/15/2017 (Permalink)

Water Removal

Water damage of any type can shut down your office building. Water can cause damage which you can see and damage that is not easily visible. No matter the damage, you need to call a professional remediation service in, such as SERVPRO, even if you think the repairs are small. Water takes the path of least resistance, so it finds its way through building materials where the water eventually gets trapped and can create rot and mold growth.

Emergency water removal is the first step in preventing more damage to your property in Hampton. Once the water is out, and the area has been dried by our technicians at SERVPRO, we thoroughly inspect your property and figure out what has been affected and what is okay. We can then focus our effects on drying just what is damaged. This drying process can usually be finished in a few days and is monitored closely to ensure proper drying. Water damage can be from any of the reasons below:

Failures In Your Plumbing
These events can release hundreds of gallons of water quickly into your office building. Malfunctions can result from broken pipes, malfunctioning sprinkler systems, loose hoses and other plumbing sources.

Local Flooding
Flooding can come from sudden, heavy local rain falls. Downpours this intense can flood gutters, drains, and down spouts quickly, and the overflow can cause severe water damage to your business.

Long-Term Moisture And Humidity
Small leaks usually hide and are and overlooked, however, over time they lead to water damage problems that need repair. Ceilings, wall cavities, bathrooms, hallways, and attics are the most susceptible areas to mold growth and wood rot from continued exposure. Basements and vented crawlspaces are also environments which can be humid, leading to similar water and mold issues. Standing water can fast turn into damage that is more widespread if it is not cleaned up right away. Mold starts growing in as little as twenty-four hours after a water intrusion and can spread through your building and do much harm to the structural integrity, plus to the health of your employees and any equipment inside.

Therefore, you need to have SERVPRO of Rockville-Olney come out to look at the damage immediately. Someone is always standing by at (301) 340-1313 to receive your call. Our powerful truck mounted water extraction equipment, and our specially trained technicians are just what you need when a water disaster strikes your office building.

Restoring Your Rockville-Olney Commercial Property After A Water Damage Event

12/6/2016 (Permalink)

Flooding and water damage events at Rockville-Olney commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Rockville-Olney

SERVPRO of Rockville-Olney specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

IICRC Certified Firm

12/6/2016 (Permalink)

SERVPRO of Rockville-Olney is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Rockville-Olney

SERVPRO of Rockville-Olney specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Holiday Fires - Christmas Tree Fire Safety

11/16/2016 (Permalink)

Fire Damage Holiday Fires - Christmas Tree Fire Safety Christmas Tree Fire Safety

Statistics from the National Fire Protection Association (NFPA) show the holidays are a high-risk time for home fires. Christmas trees are responsible for 240 home fires each year, and other holiday decorations are the cause of another 1,170 fires.

Here are some tips to keep your home safe this holiday season: 

•Check the stand daily to make sure that the level of water does not go below the base of the tree.

•Keep trees at least three feet away from major sources of heat (fireplaces, heaters, heat vents, and direct sunlight). Lowering the room temperature will slow the drying process.

•Use lights that produce low heat, such as miniature lights, to reduce drying of the tree.

•Always inspect light sets before placing them on the tree. If worn, replace with a new set.

•Do not overload electrical circuits.

•Always turn off the tree lights when leaving the house or when going to bed.

•Monitor the tree for freshness. After Christmas or if the tree is dry, remove it from the house.

•Install and ensure smoke alarms work inside and outside each bedroom and sleeping area. Install alarms on every level of the home, including the basement.

If you have a fire, call SERVPRO of Rockville-Olney. We make it like it never even happened.

What to do in case of a fire

11/16/2016 (Permalink)

What You Should Do When Dealing with Fire Damage in Your Home

Life has enough interruptions and bumps along the way without the unwanted disaster of a house fire. The aftermath is almost as bad but much longer-lasting. Even small fires can merit the use of a professional restoration company. Cooking fires that spread beyond the stove, barbecue grills that go haywire, and even small appliances that catch fire can cause damage to surrounding areas. 

Small Fires can Pose High Risks 

While you should never pour water on a grease fire, nor on an electrical one, many times that is a person's first reaction anywhere. This can cause even more damage. Cooking fires and electrical shorts are common causes of Montgomery County fire damages. It can also create physical risks to people standing nearby. With grease fires, baking soda should be poured into the skillet and any grease or oil that has caught fire outside of the cooking pan or skillet instead of water. 

With electrical fires, the appliance should be unplugged if it can be safely done, but not by pulling on the cord. This can cause the cord to snap, leaving the plug, without the cord, still in the outlet. The power to the area where this is happening should be shut off at the fuse box as quickly as possible to eliminate the hazard. 

After the Fire is Out, It's Time to Repair the Damage 

When there's been a localized fire, you should have someone assess the damages for you. This can often help with insurance documentation. Landlords, if you are renting, will also appreciate if you inform them of the fire, and they can see the damage for themselves. It is every landlord's worst nightmare to have a fire or flood damage their properties. If they can see the amount of damage, they can rest easier knowing the extent of the repairs required. Fires do happen, through nobody's fault, and your landlord will know this. 

Damage can range from blackened walls and countertops to heavily burned surfaces, electrical wires being damaged and requiring replacement, to floors suffering damage so severe they must be replaced to be safe again. Having experts conduct the repairs needed can greatly facilitate insurance claims being resolved, as well. 

Locally Owned Company with National Resources

At SERVPRO of Rockville-Olney, we have highly trained and skilled professionals who are experienced in all sizes of fire damage clean-up and restoration. We are available 24 hours a day, seven days a week to help you clean-up and repair fire damage, no matter how large or small. Call us at (301) 340-1313 to get the necessary damages repaired and the mess eliminated so you can go back to your daily routine.

Follow These Mold Safety Tips If You Suspect Mold

11/11/2016 (Permalink)

Mold Remediation Follow These Mold Safety Tips If You Suspect Mold Mold can spread through a home in as little as 48 hours.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Rockville-Olney for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Rockville-Olney specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 301-340-1313

Faster to your Rockville-Olney Water Damage Event

11/11/2016 (Permalink)

Water Damage Faster to your Rockville-Olney Water Damage Event Water damage caused by water heater leak.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Rockville-Olney provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Rockville-Olney arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 301-340-1313

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Rockville-Olney

SERVPRO of Rockville-Olney specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Certifications

  • OCT - Odor Control Technician
  • IICRC Certified Firm
  • RRRP - Lead-Based Paint Activities and Renovation
  • AMRT - Applied Microbial Remediation Technician
  • HST - Health and safety Technician
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • CCT - Carpet Cleaning Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • WRT - Water Damage Restoration Technician
  • ECTP - Employee Certification Training Program